You can contact us to request a status update about the transportation. You can find more information on contact modes on the Contact Us page.
Help Step Category Archives:
What payment options do you offer?
We accept VISA, MasterCard, American Express, Discover, Paypal for deposits/pre-payments. For balance due, we will accept cash, postal money order or an official bank check.
Do I have to be there at the pick-up date or can I leave the vehicle somewhere?
It is very important that someone is available to sign the Bill of Lading (BoL) at the time of pickup and delivery. However, you can designate an able licensed person such as a family member, friend, neighbor, or coworker, if you yourself will not be available.
When should I take off from work?
We will let you know the approximate pickup window and estimated transit times. Once scheduled on a truck we will then be able to narrow down this window down and provide notice once an estimated time of arrival can be gauged as the trucks are moving in real-time. It’s advisable to be in the area […]
